Customer Operations Manager

Operations Manager - E-commerce - Order Fulfilment Management

Operations Manager Hungary

What will You do?

  • You actively manage our online offer in Hungary
  • You relate with local stores to ensure customer-focused logistic processes from our Pick&Ship stores to end-customers in Hungary
  • You will play a substantial role in the roll-out of our ERP to Hungary, along with future daily business and strategic development of the fulfillment channels Pick&Ship, central warehouse and drop ship management
  • You plan and carry out projects and sales initiates with our local sales and marketing team
  • You enable the development our offer and fulfillment solutions for Hungary with an international team of IT, logistics and order management experts

Ideal profile:

  • You have BSc/MSc degree preferably in relevant field
  • You have at least 3-5 years of professional experience from a comparable function in the area of customer care
  • You speak fluent English and Hungarian
  • You have experience in eCommerce
  • You are familiar with article listing, fulfillment and ERP-processes and have profound knowledge of customer order processes and ERP
  • You are team-orientated with a can-do-attitude
  • You have good understanding of relevant eCommerce fulfillment and procurement processes
  • You have good communication skills in dealing with internal (IT, logistics, sales, sourcing) and external parties (suppliers and logistic service providers)
  • You are digital native with passion for digital projects and trends
  • You have strong analytical skills
  • You are willing to travel in Europe (10-20%)

Advantage to fill the position:

  • You have experience with Microsoft Dynamics AX
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Tipo de oferta

Hablar con un consultor

Hablar con Mizsei Marton, la persona que lleva esta posición,, que se encuentra en la oficina de Budapest
Budapest, Szabadság tér 7, Bank Center

Teléfono: +36705186606

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