Your daily tasks would be

• To be the first point of contact for client entities
• Resolve various exciting types and levels of IT related issues via phone, email or internal chat
• Follow up on ongoing cases and keep users up-to-dated
• Manage administrative duties, register indicated cases and incoming requests
• Complete all relevant administrative tasks

• Work experience in multinational and dynamic environment
• Excellent, inspiring working atmosphere
• All-round trainings to be the best in your job
• Wide range of financial and in-kind benefits
• Internal language trainings and career opportunities

The ideal candidate

• Fluent French and confident English knowledge
• Previously gained experience in IT Support or Customer Service
• Good communication skills
• Affinity towards the IT field
• Logical thinking and ability to solve problems
• Ability to multitask