Polish / Russian speaking Service Desk Analyst

IT / Service Desk / First Line Analyst / Help desk / IT Support

Are you thinking of continuing your career within a multinational environment? Do you speak Polish / Russian and English on confident intermediate level? Don’t miss your chance!

Our partner, who has one of the most determining IT services globally, is looking for talented and enthusiastic colleagues for brand new projects. The company has a Shared Service Center in Budapest from where throughout many areas employees are providing valuable support and innovation for business thriving.

Your new role

  • Acting as a first point of contact, providing technical guidance to the supported client
  • Managing calls and handling incoming requests via different tools
  • Handling administrative duties on a daily basis and registering, following up on reported cases
  • Regularly cooperating with L2 Teams on complex issues
  • Taking part in customer experience’s improvement


What you'll need to succeed

  • Confident Polish / Russian and English language skills
  • Willingness to broaden your knowledge in the field of IT
  • Excellent communication skills and customer-focused mindset
  • Relevant experience can be an advantage

What you'll get in return

Our partner can provide a stable workplace where you would be able to work in a fancy environment, participate in various trainings and utilize many additional benefits.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


#1137627
Click here to access HAYS Privacy Policy, which provides detailed information on how we use and protect your personal information, and your rights in relation to this.

Summary

Job Type
Permanent
Industry
Pénzügyi és banki szolgáltatások
Location
Budapest
Specialism
Ref:
1137627
Closing date
22 Jun 2022

Talk to a consultant

Talk to Nagy Anita, the specialist consultant managing this position, located in Hays Response
Budapest, Szabadság tér 7, Bank Center

Telephone: +36 70 382 4112