Your new company
Our partner enables communications service providers to capture the full value of connectivity. The company’s portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences.
Your new role
Approximately 40% of the world’s mobile traffic is carried through our partner's network. The fifth-generation (5G) of Radio Access Networks (RAN) is happening now and they are the recognized technology leader in bringing it to the market.
What you'll need to succeed
- Fix and resolve problems to stabilize and optimize customer networks.
- Analyze and find suitable solutions for issues reported by customers, through contact with them to collect data and information about any specific problem that has been reported.
- Work with assigned tickets, using support tools according to global support processes and procedures.
- Work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers.
- Bachelor or Master's degree in Information Technology.
- Solid knowledge of RAN technologies (2G, 3G, 4G, 5G)
- Troubleshooting and analytical approach combined with customer-facing mentality.
- Delivering results & meeting customer expectations.
What you'll get in return
Our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1163983