Service Desk Analyst

Service Desk / IT Support / German / Italian / Spanish / Portuguese

Your new role

Our one of the world’s leading communication services company is looking for Service Desk Analyst with German/Italian/Spanish/Portuguese knowledge. The new colleague will support the company’s largest and most complex customers in technical issues.

Main responsibilities

As 1st Line Customer Support Technician, you will be in charge of:

  • Handling queries from internal and external customers
  • Owning, driving, communicating, updating and proactively representing the company in all domains of activities
  • Manage supplier activities (e.g. really driving/escalating 3rd party agents to dispatch and repair faults to meet our service level agreements)
  • Provide process improvement input wherever possible

How do you know that you are the ideal candidate?

You speak English and German/Italian/Spanish/Portuguese fluently in both oral and written form and you have excellent communication skills.

What to except from our partner

Our partner offers a decent compensation package, bonus calculated from the annual basic salary, opportunity to work from home.

How to apply

If you fancy this position, apply with your English CV!

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Job type
Business Services

Talk to a consultant

Talk to Vastag Lilla, the specialist consultant managing this position, located in Budapest
Budapest, Szabadság tér 7, Bank Center

Telephone: +36704122194

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